Terms of Service
Effective September 10, 2026
Clear responsibilities for planning, collaboration, communications, purchases, and using Juno.
1. The agreement and the service
These Terms of Service are between you and Juno Labs LLC (Juno, we, us). They govern planwithjuno.app, Juno applications, and related features. By affirmatively accepting these terms or creating an account through a flow that presents them, you agree to them. If you use Juno for an organization, you represent that you have authority to bind it. Our Privacy Policy explains information handling; accepting these terms is not consent to optional marketing.
Juno provides tools for wedding planning, conversations, outreach, follow-up tracking, automation, guests, invitations, RSVPs, seating, budgets, websites, registry links, and planner collaboration. Features vary by plan, platform, provider permissions, and release status. A description of a feature does not guarantee its availability for every account.
2. Eligibility, accounts, and authority
You must be at least 13 and legally able to enter this agreement. If you have not reached the age of legal majority where you live, a parent or legal guardian must authorize your use and accept responsibility to the extent permitted by law. Do not create an account for a child under 13. You must have authority to use each mailbox, workspace, payment method, and record you connect or supply.
Provide accurate account information, protect your credentials, and promptly report suspected unauthorized access. You are responsible for your authorized use and people you permit to use your account, but this does not make you responsible for a security failure caused by Juno where applicable law provides otherwise. Use individual invitations and roles instead of sharing credentials.
3. Couples, planners, guests, and shared workspaces
Workspace owners and organizers determine whom they invite and what role to grant. A planner is responsible for obtaining appropriate client authority and permissions before importing client or guest information, connecting accounts, communicating for a client, or publishing a site. Planner branding does not make the planner an employee, agent, or partner of Juno.
Review permissions before adding a collaborator. Removing a person’s access does not recall copies or messages already received. Deleting your account may not delete a workspace independently owned by another person. Agreements between couples, planners, guests, and vendors are separate from these terms; Juno is not a party to those agreements.
4. Connected accounts, outreach, and automation
When you connect a service, you authorize the access described in the permission screen for the features you enable. The provider’s terms and technical limits also apply. You may disconnect through available controls or revoke provider permissions. Juno cannot guarantee that a provider will maintain access, deliver a message, approve an integration, or preserve historical data.
You are responsible for recipients, permissions, message content, and the automation settings you authorize. Review generated drafts, schedules, and triggers. An enabled workflow may send or process messages without a new approval for each execution when that is how the workflow is presented. Do not enable an automation unless you understand its scope. Stopping an automation cannot recall a message already submitted to a provider.
Juno is not a bulk unsolicited messaging service. Follow applicable communications laws, recipient preferences, and provider rules. Sync, tracking, reminders, and notifications can be delayed, incomplete, duplicated, filtered, or unavailable. A sent indicator does not guarantee delivery, an open does not prove it was read by the intended person, and silence does not establish agreement. Confirm time-sensitive plans directly and keep independent records of deadlines and commitments.
5. Your content and Juno’s limited license
You retain your rights in the content you provide. You grant Juno a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, and process that content only as needed to provide, secure, maintain, and support the service and carry out your instructions. This includes use by necessary service providers. It does not transfer ownership of your wedding photos or authorize their use in unrelated advertising.
The license lasts while the content is maintained for those purposes, including permitted retention, backups, and copies you share with others. Google API data remains subject to Google’s applicable policies and the more specific restrictions in our Privacy Policy. You represent that you have the rights and permissions needed for the content, including photos, trademarks, guest information, and material supplied by third parties.
Keep copies of important content and contracts. Report alleged infringement or unlawful content to codymiller@wolfdig.com with the material’s location, the relevant rights or concern, and your contact information. We may investigate, restrict, or remove content as appropriate and as required by law.
6. Wedding websites and custom interactive experiences
You control the content and available customization choices for the website you publish. Only features currently provided in the editor and your plan are included; descriptions of customization do not promise arbitrary code execution, a custom domain, or every requested design. Device and browser capabilities can affect interactive experiences.
A published link can be forwarded or discovered. You are responsible for what you choose to make public, including photos, travel details, event locations, and third-party materials. Do not publish private access codes or personal information without appropriate permission. Unpublishing cannot remove screenshots, delivered messages, search-engine copies, or other copies beyond Juno’s control.
7. Registry links, gifts, and no Juno transaction fee
Juno’s registry lets you organize and share links to third-party gifts and funds and track reported activity. Juno does not sell or fulfill those gifts, hold guest funds, or process the underlying registry payment. Gift or contribution status entered by a user is a report, not proof that a payment cleared or an item was delivered.
Juno does not charge couples or guests a transaction fee on registry purchases made through those links. Retailers, fund services, payment processors, shipping providers, and tax authorities may impose their own charges. The no-Juno-transaction-fee statement does not waive a separately disclosed Juno subscription price. Verify the destination, final price, recipient, return policy, and payment terms before purchasing.
Product availability, prices, fulfillment, warranties, returns, refunds, and disputes are handled by the applicable third party. Certain links may earn Juno an affiliate or referral payment. That relationship does not make Juno the seller or guarantee a product’s suitability.
8. Venue research, reviews, recommendations, and red flags
Venue and vendor profiles, prices, capacities, availability, photos, reviews, review summaries, and flagged concerns may come from public information, providers, businesses, users, or automated analysis. They may be incomplete, outdated, incorrect, or disputed. A red flag is a planning prompt to investigate, not a verified finding of misconduct; the absence of a flag is not a safety certification.
Confirm material details directly, read the underlying reviews and contract, and assess your own requirements before booking or paying. Juno does not inspect every property, verify every review, perform universal background checks, act as an insurer, or guarantee a venue’s services. Referral or partner credit may be earned on some activity and does not establish that a recommendation is right for you.
9. AI assistance and important decisions
AI tools may draft, summarize, classify, suggest, or answer questions using the context supplied to the feature. Outputs can contain errors, omissions, invented facts, bias, or outdated information and may not be unique. Review them before sending, publishing, relying on them, or making commitments.
Juno is a software service and does not provide legal, tax, financial, insurance, medical, or other regulated professional advice. Its budgets and suggestions are planning aids. You remain responsible for decisions and agreements you make; nothing here excuses Juno from obligations that cannot lawfully be excluded.
10. Paid plans, renewals, cancellation, and refunds
Where paid access is offered, the checkout or purchase screen identifies the price, billing interval, applicable taxes, trial terms, and any automatic renewal before you purchase. A recurring subscription renews for the disclosed period until canceled under the applicable purchase terms. Promotional access converts to paid access only on the terms disclosed and authorized at enrollment.
Manage a web purchase through the available billing controls or contact support for help. Manage an Apple-billed subscription through your Apple account subscriptions. Deleting the app or a Juno account is not a reliable method of canceling a subscription held by an app store; cancel through the billing provider as well. Cancellation normally prevents future renewals while access continues for the paid period unless the purchase terms, a refund, or applicable law provide otherwise.
Except where the purchase terms, billing provider, or applicable law provide a refund or withdrawal right, fees for an already-started period are nonrefundable. Apple administers refund requests for Apple-billed purchases under its procedures. Contact us about a web billing error or unauthorized charge. These terms do not limit statutory refund, cancellation, or withdrawal rights.
Changes to recurring prices apply only with the notice and consent required by applicable law and the billing provider. We may restrict unpaid access after a failed charge, subject to applicable notice requirements. Taxes and third-party charges are separate where disclosed. No subscription guarantees a particular booking, wedding result, or business revenue.
11. Acceptable use and security
Do not access accounts or data without permission; bypass authentication, workspace permissions, usage limits, or payment controls; upload malicious code; harass or threaten people; distribute unlawful or infringing material; impersonate another person; send unsolicited bulk messages; or interfere with the service or its providers.
Do not extract restricted personal data, resell access without permission, or misuse Juno to assemble a competing database. Restrictions on copying, reverse engineering, or automated access apply only to the extent permitted by law and applicable open-source licenses. Legitimate exports through provided controls are allowed. Contact us to coordinate security testing before activity that could affect other people or service availability.
12. Juno’s software and feedback
Juno and its licensors retain their rights in the software, interface, branding, and materials they provide. Subject to these terms and applicable plan limits, you receive a limited, nonexclusive, nontransferable right to use the service for its intended purposes. Third-party and open-source materials remain subject to their own licenses.
If you voluntarily provide product feedback, you allow Juno to use the suggestions without compensation or an obligation to implement them. Feedback does not give us ownership of your private workspace content or override our privacy commitments.
13. Availability, beta releases, and service changes
The service depends on hosting, network access, devices, email platforms, app stores, and other providers. Interruptions, maintenance, provider restrictions, bugs, and capacity limits can occur. Beta and TestFlight features may change or be withdrawn and should not be your only record of critical plans.
We may change or discontinue features and apply reasonable usage limits. For a material reduction affecting prepaid services, we will provide notice and any remedy required by the applicable purchase terms or law. We do not guarantee uninterrupted availability, immediate synchronization, error-free output, or indefinite preservation of every feature.
14. Suspension, termination, and your records
You may stop using Juno and use available export and deletion controls or request assistance. Cancel a subscription separately through its billing channel. Before leaving, export important records and coordinate ownership of shared workspaces.
We may restrict or suspend access when reasonably necessary to address a material breach, security threat, unlawful activity, nonpayment, or a legal or provider requirement. Where practical and appropriate, we will give notice and an opportunity to resolve the issue. Immediate action may be necessary to protect people or the service. Contact support if you believe an action is mistaken.
After termination, access may end and data is handled under the Privacy Policy and applicable law. Provisions that by their nature need to survive do so, including accrued payment obligations, ownership, permitted retention, liability provisions, and dispute terms. Termination does not erase accrued consumer rights.
15. Warranties and third-party responsibilities
To the fullest extent permitted by applicable law, Juno is provided as is and as available, without implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant third-party performance or the success of a wedding, booking, payment, communication, or business outcome.
This section does not exclude an express promise in a binding agreement, a mandatory consumer guarantee, or a duty that cannot lawfully be excluded. Third-party agreements govern the products and services you obtain directly from those parties.
16. Limits of liability and protected rights
To the fullest extent permitted by applicable law, Juno is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, opportunity, bookings, or data arising from use of the service. To that same extent, Juno’s aggregate liability arising out of or relating to the service or these terms is limited to the greater of US $100 or the fees you paid Juno for the service during the 12 months preceding the event giving rise to the claim. Payments to venues, vendors, retailers, or other third parties are not fees paid to Juno.
These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence where liability cannot be limited, or any other liability that applicable law does not permit us to limit. They do not remove mandatory consumer remedies, privacy rights, statutory damages where nonwaivable, or rights against a responsible third party. If a limitation is unenforceable, it applies only to the extent the law allows.
17. Responsibility for business customers’ third-party claims
If you use Juno in a business capacity, to the extent permitted by law you will indemnify Juno for third-party claims and reasonable costs caused by your unlawful content, infringement of another person’s rights, unauthorized processing of client information, or material violation of these terms. This does not apply to claims caused by Juno’s own breach, negligence, or misconduct.
Juno must provide reasonably prompt notice and reasonable cooperation, and you may not settle a claim in a way that admits fault by Juno or imposes nonmonetary obligations on Juno without our written consent. This business provision does not apply to an individual using Juno solely as a consumer.
18. Apple and iOS use
If you obtain Juno through Apple, your use is also subject to applicable Apple media-service and app-store rules. Apple’s Standard Licensed Application End User License Agreement applies where Apple supplies it and no separate applicable custom license replaces it. These service terms do not purport to replace Apple’s standard software license.
Juno, rather than Apple, provides support for Juno’s service. Apple-billed purchases, subscription management, and refunds follow Apple’s applicable terms and procedures. TestFlight access is a testing release, may expire, and does not guarantee a public App Store launch or continued beta access.
19. Governing law and resolving concerns
California law governs these terms, excluding conflict-of-law rules, except where mandatory law requires otherwise. If you are a consumer, this choice does not deprive you of protections or rights to bring proceedings in a court available under the mandatory law of your place of residence. These terms do not impose mandatory arbitration or a class-action waiver.
Please contact codymiller@wolfdig.com with the issue and requested resolution so we can try to resolve it. Contacting us first is encouraged but is not a condition that prevents urgent relief, a regulator complaint, a small-claims action, or exercise of a nonwaivable right. No shortened contractual filing deadline is imposed by these terms.
20. Changes, interpretation, and contact
We may revise these terms by posting an updated version and effective date. We will provide appropriate notice of material changes and obtain renewed agreement where required. Changes do not retroactively eliminate accrued claims or authorize new uses of personal information that require additional permission. If you do not agree to a change, you may stop using the affected service, subject to existing payment obligations and applicable refund rights.
These terms, applicable purchase terms, and any signed service agreement govern the relevant service. A signed agreement controls over a conflict for the services it expressly covers. If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not transfer your agreement without our consent, except where law permits; Juno may transfer it in a legitimate business reorganization or transfer subject to applicable obligations and protections.
Questions, legal notices, support, and complaints: Juno Labs LLC, codymiller@wolfdig.com. Privacy requests are also addressed in the Privacy Policy.